Job: Director, Technology Sourcing and CRM in New York


    AIG’s Global Sourcing Group is seeking a Director for Technology Sourcing and CRM. The Technology Sourcing Director will have responsibility for a team of matrixed or directly managed procurement professionals located in New Jersey, NY or other states. He/she will also have responsibility for managing a portfolio of technology commodities. Examples of some of the commodity groups include outside consulting (domestic, offshore) computer equipment and maintenance, software, telecommunications, mainframe, midtier, or internet technology. The estimated spend is in excess of $100 million dollars per year. One of the initial tasks will be to develop the sourcing strategy for managing the commodity portfolio and lead the strategic sourcing efforts domestically. The Sourcing Director will work closely with the suppliers to ensure an optimal level of service and pricing. The primary focus of his/her role will be the procurement of technologies and related services, suppler selection and ongoing management, contract negotiations, policy development, project management and business unit participation.

    What you will be doing:

    The Sourcing Manager’s primary responsibility is to build strong relationships with the OCIO team members, CIO’s & CTO’s in the lines of business and to capture real savings, operating efficiencies and to take a holistic view of spending in this category. Savings can be either direct savings captured through aggregating enterprise-wide purchasing volume and negotiating total cost of ownership contracts with suppliers, or savings captured from other cost reduction initiatives. Other key priorities or responsibilities include:

    -Develop global category strategies, including a road map for Outside Consulting and related services currently sourced outside of Global Sourcing covering:
    -Manage Strategic Supplier Relationships: Objectives – global requirements versus local or regional issues.
    -Communications plan to communicate the program, benefits and value proposition of category strategy. – Internal and external analyses – what are the requirements of the client base and what are the available alternatives in the market place.
    -Market intelligence – who are the key players in the market, perception of current AIG suppliers, industry trends, innovations, supplier segmentation (global, regional, local), product differentiation, etc.
    -Influencing factors – what are the drivers that influence spend/savings in a sub-category.
    -Competitive analysis/benchmarking – what do peers do?·
    -Based on the procurement strategy and total cost of ownership, select and negotiate with major vendors; establish and maintain contractual and business relationships with the vendors; communicate/collaborate with and gather input from
    each LOB on the selection.
    -Drive continuous annual savings in Outside Consulting and other Technology Services categories: Working with key stakeholders to develop and ensure implementation of continuous saving ideas that will reduce AIG’s total cost of ownership. Utilize procurement technologies and systems to further productivity.
    -Measure and monitor savings and define budget impact: Work with OCIO and corporate finance and management executives to track achieved global savings and build methods for incorporating savings from Sourcing teams into AIG’s operating budgets and the operating budget of each LOB

    What is expected of you:

    Minimum Years of Experience:

    Individual must have at least 7-10 years of hands-on technology procurement experience at a company recognized as best in class in this function. Experience with a large services company is preferred. Experience managing a team of people and working with all levels of management is essential. Broad experience and deep knowledge of application development, technical services, computer systems, software, storage solutions, telecom and technology outsourcing services is preferred. Individual must be adept at managing cross-functional, cross-divisions, cross-location teams. All candidates must have a minimum of 6 years managing at least two of the mentioned technology sourcing spend categories. He/she must display robust understanding of strategic sourcing with demonstrated, quantified examples of sourcing programs led under direct supervision in spend category.

    Skills Required:

    -Must be technically astute and understand the key players and different approaches within the technology and IT sector.
    -Must process a progressive view of supply chain management including analyzing the total value chain and determining the total cost of ownership is important.
    -Must be able to establishing process and best practices in addition to short term cost savings.
    -Individual must be an effective communicator who is self-motivated and has energy to lead, as well as to accomplish desired results on behalf of the corporation.
    -Candidates must be able to articulate a strategy and vision in order to bring forward decisions, as well as gain consensus on a course of action.
    -Must be a change agent who is strategic as well as action and bottom-line oriented.
    -Must have a progressive global perspective and possesses the self-initiative, drive and ambition to deliver real results in a diverse organization.

    Learn more here.


    Please enter your comment!
    Please enter your name here