I own Encarta's Reference Encyclopedia 2005 and download the updates weekly. This week, I noticed that there are four new entries related to outsourcing: a fairly lengthy one on outsourcing, plus shorter ones on outsourcing call centers, outsourcing in the automotive industry, and outsourcing in the computer industry. Microsoft's free online version of Encarta currently has six articles related to outsourcing.
http://encarta.msn.com/encnet/refpages/searchdetail.aspx?q=outsourcing&pg=1&grp=art
