Finding Service Provider Staff You Can Trust

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    Managing Offshore editor Karen D. Schwartz has written an interesting article about how difficult it is to accomplish background checks on people who work for service providers or that you plan to hire directly in countries other than the US.

    One vendor, Tata Consultancy Services, has a strategy that overcomes some of the differences between the US and India regarding availability of background information about job candidates:

    …To mitigate rising concerns, TCS recently began insisting that every new associate supply a passport when applying for a job.

    "So to increase customer confidence in our verification process, we insist that they produce a passport, which involves precertification by the local police and a criminal records check," says R.K. Raghavan, TCS's consulting adviser for security. The new procedures are especially important in India, which lacks a national identification card or a driver's license, Raghavan says.

    You’ll find the story here on the InformationWeek Web site.