Many a times, companies end up choosing wrong vendor for their requirements -– IT service, IT R&D, QA or BPO. While choosing a vendor for specific business requirements, companies need to look for organization and business alignment attributes, in order to make the right selection, such as:
- Management expertise
- Relevant domain expertise and/or functional expertise
- Size alignment, the ability to work with a company of that size and mindshare
- Cultural and values alignment
- Personnel alignment
- Ability to hire and retain
- Financial stability
- Security and infrastructure
- Process maturity
- Ability to hire and retain
- Transparency
- Flexibility
- Strong quality focus
