In a recent article from processor.com the author discusses the various pitfalls that can befall outsourcing relationships. He initially starts the article focusing on SMEs and moves to general issues. Those focused on in the article are.
· Multisourcing and the issue around balancing multiple vendors
· Organizational readiness to outsource, being clear about objectives
· Lack of vendor management and ongoing governance skills in companies new to outsourcing
· Defining controls correctly, leaving enough room for decision makers to operate and foster innovation within the relationship
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