Waste in Over Capacity
We seldom think of Unused Capacity as a Wasted Resource! In fact, it can be a wasted resource that can be fatal to the...
Business Processes and Information About Business Processes
Fred Smith, CEO and President of Fedex is quoted to have said "Information about Packages are just as important, if not more important, than...
Data Quality more Important than Process Improvement Efforts
Continuous Process Improvement, Lean Improvement or Six Sigma efforts can only be as successful or as reliable as the quality of data they use!
Data...
Systematic Process Improvement Vs Process Improvement Leaps
Continuous Process Improvement is somewhat funny when it is actually applied. Sometimes it is highly discontinuous with leaps of insight, waste reduction and order...
Barcodes are Your Best Friend for Process Improvement
I was pleasantly surprised by my recent visit to a Target Store here in California. I wanted to return something.
I have never seen product...
Automate or Eliminate?
Automating Process Steps with many different IT technologies is always a big temptation. Document digitization, workflow, business rules engines are all very tempting Information...
Recessions – Best Time for Business Process Improvement!
Recessions are a great time to think about Business Process Improvement! In any case, you are already trying to cut costs, and you might...
Are we ready for a potentially larger Tsunami of creditcard defaults...
We have seen the early impact of the sub-prime crisis and wondering if there will be aftershocks. We have seen the Madoff rip-off....
Potential of 5S in Services
5S methodology is a Japanese set of methods to keep the workplace tidy - everything having its place and everything in its place. In...
True Cost of Lip Service
If Detroit does not stand on the cusp of really traumatic possible bankruptcies of companies like General Motors and Chrysler, I would be tempted...