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Sourcing Mag
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Service level agreement SLA outlier data negotiation
Tag: service level agreement SLA outlier data negotiation
Benchmarking / Metrics
Dealing with SLAs and Visitors from ‘Outlier’ Space
January 29, 2007
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Most Recent
Expect To Pay Less
Blog
October 19, 2004
How to Insource Business while Offshoring
April 16, 2007
How Executives Paralyze Their IT Teams
Domestic / Insourcing / Rural Sourcing
September 27, 2005
Zavata Named as Market Leader to Gartner’s Magic Quadrant for Help...
News
February 24, 2006
Identifying the Strategic Value of the Work You Provide
Service Provider Selection
March 22, 2006
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