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Sourcing Mag
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Service level agreement SLA outlier data negotiation
Tag: service level agreement SLA outlier data negotiation
Benchmarking / Metrics
Dealing with SLAs and Visitors from ‘Outlier’ Space
January 29, 2007
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My vision of globalization
November 9, 2006
5 Fail-proof Tips for Outsourcing Your BPM Work
Finance / Banks / Accounting
May 30, 2007
Outsource & Offshore with Ollie & Sam: Double Standards
June 1, 2007
Globalization is not a Zero Sum Game
May 28, 2007
The Zen of Kaizen
September 29, 2006
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