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Most Recent

BPO in Financial Services — the Real Story

August 25, 2005

The Indirect Benefit of Outsourcing, Plus Gauging Political Risk

August 3, 2005

Managing Risk: Covering Disputes in the Contract

Risk Assessment & Management / Security November 14, 2005

Designing Your Organization for BPO and Shared Services

Organizational Readiness February 19, 2007

The TRIZ Journal Joins CTQ Media!

November 13, 2006