According to a February 23, 2005 article in the San Jose Mercury News, EDS, a company that manages many corporate computer systems, plans to close 21 call centers in the U.S. and Europe by the end of 2006 and shift some of that work to India. EDS, which already operates three centers in India, said that any U.S. job losses would be by attrition and would be part of the 15,000 to 20,000 job eliminations that were announced by the company last fall. Currently, about 30,000 of the company's 120,000 employees work on software applications, 27% of them in India and other "offshore" locations. http://www.siliconvalley.com/mld/siliconvalley/10964039.htm
Welcome!Log into your account
