IndustryWeek magazine hosted a Webinar titled, “The China Factor: How to Realize Your China Vision.” George Koo, Director, US Chinese Services Group for Deloitte & Touche, provided an hour-long briefing on the four areas where you must give attention in order to succeed in doing business in China: strategy, structure, people and process. Although the talk focused on manufacturing, much of the discussion applied to services as well.
You can listen to the archive of that talk here, after a quick registration: