India’s telecom infrastructure is scaling up to new heights and is now ready for remote infrastructure work. Since the government monopoly in the telecom sector was lifted in 1998, Indian government has taken several initiativess to spur investment in the telecom sector. And while there is always a race between demand and supply, vendors have aggressively built world-class network capacity.
According to Nasscom, India has 66% of the $18 billion outsourcing pie. While the addressable market is $163 billion. Globally, the IMS market is projected to be at $100 billion while India’s current size is estimated at $500 million. According to Gartner, in 2006 infrastructure services delivered in a global delivery model from India to US companies has surpassed $1 billion.
As India’s reign in the outsourcing market continues, I would like to talk about a concept which germinated almost a year back. This is what we call, “Mananged from India.” One evening during casual discussions with Pari Natarajan, CEO of Zinnov, I talked about India being a leader in application maintenance and sustenance and thus coined the word “Maintained from India.” Pari immediately reframed and called it “Managed from India”. Although we did not ponder much about it after that, the recent activities in IMS has made me rethink this.
Akio Morito’s dream of “Made in Japan” — a phrase embodying leading-edge technology, quality, and high customer satisfaction — is a household phrase around the world.
The question we need to ask ourselves and industry leaders is, by 2012 will enterprises around the world talk about “Managed from India”?
