For those who may be interested, the latest issue of the InnerCircle newsletter from Sun Microsystems has an interview with Matthew Ricks, the Sr. Director of Vendor Management for Sun, entitled: "Lessons Learned from Sun’s Outsourcing Initiatives". While not necessarily containing anything earth shattering, it does give good background on how Sun got started outsourcing their ERP and IT support. To register to receive the monthly newsletter and to look at the archives go to this link: https://communications.sun.com/sunReg/sunIC/icreg.jsp?cid=1