EDS' VP of Service Delivery, Dave Clementz, provides an audio Webcast-on-demand rundown on what's going on with his company' — including how it's achieving billion dollar cuts each year for three years (2004-2006). For 2004 that involved winnowing the number of vendors it worked with and transforming its supply chain management, slicing 7,000 people from the payroll, and controlling expenses. This guy was CIO at Chevron, then Chevron/Texaco, and he knows the business from the client side and provider side.
If EDS is your service vendor — or it's on your shortlist of service providers — this 30-minute-plus talk will tell you what they're thinking.
The recording will be available for about a month.