The India Call Center Experience as Told by an American

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    A friend sent me a link to this Christian Science Monitor article written by Jane E. Galvin. Galvin went to India for a year to teach call center workers more Americanized English speaking and call center skills. Work is no skate for these college graduates.


    http://www.csmonitor.com/2006/0623/p09s03-coop.html

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