Ever have trouble with the drive-thru? Joe Pesci in Lethal Weapon has a theory about drive-thrus, you may remember. The wisdom of Pesci lives on..
We can outsource and offshore just about every product or service, unfortunately, the drive-thru will probably always remain a bastion of inefficiency, regardless of improving staffing solutions.
http://video.google.com/googleplayer.swf?docId=-8163714371150472213&hl=en
