Web-Services and Process Improvement

Talking about end-to-end processes, one has the idea it is all a smooth flowing, highly automated system that keeps rolling on! Reality in most...

Dell to outsource computer manufacturing

In recent article from Newsfactor it reported that Dell was planning to sell it factories to contract manufacturers round the globe. This re-focusing on...

Why is Process Data Collection Important and Challenges

I once did a crude study, at our local library, of the Average Financial Performance of Public companies in various Industry codes. I discovered that out...

Mining Process Intelligence For Gold!

When it comes to Business Intelligence and what it means within organizations, these days it is primarily Sales Intelligence - Slicing and Dicing data...

Process Improvement And Design of Experiments (DOE)

When you consider a process for improvement, there are a number of things you could do it - Train the people better, give them more...

California DMV – Stellar Example of Process Improvement Efforts

Departments of Motor Vehicles around the globe are nightmares for people in every country. They will tell you horror stories about how they had...

The 7 Deadly Sins of Performance Measurement and How to Avoid...

Michael J. Hammer, the famous Management Guru, wrote this article - The Seven Deadly Sins of Performance Management and How To Avoid Them in the...

Four Key Lessons from Toyota Production System for Process Improvement

The Toyota Production System (TPS) is much studied and emulated for use in other companies around the world. Unfortunately, many study the Toyota Production...

Notion of Value in a Service

When applying the notion of Value and Value-Adding steps in a Service, the idea is not as clear-cut as in a product. For example,...

Manufacturing Vs. Services – Value Stream Mapping Differences

Value Stream Mapping, very simply put, tries to eliminate Non-Value Adding activities while speeding up Value-Adding Activities. For example, in Manufacturing a Toy, attaching...